All Sardar Machines Importer (SMC-Private) Limited products have a one-year warranty against any defect in manufacture.

The warranty is activated on the date of sale.

This warranty does not apply to damage resulting from shipment, which is the responsibility of the carrier.

It does not apply to any damage or defects that require replacement as a result of wear* from high usage by the customer.

* “Wear items” are defined as parts which deteriorate over time as the machine is used and are not covered by the warranty – these include, but are not limited to, rubber feed rollers and drive belts.

In the event of any warranty claim, the product must be returned to Sardar Machines Importer (SMC-Private) Limited. All shipping costs associated with the return of the product to Sardar Machines Importer (SMC-Private) Limited are the responsibility of the customer unless otherwise authorized by the warranty department prior to shipment. Claims will be processed and further instructions will be given on the return or replacement of the item. A warranty return authorization (RA) number must be received from Sardar Machines Importer (SMC-Private) Limited before returning any item. 

THE ABOVE GUARANTEE IS THE SOLE WARRANTY OF SARDAR MACHINES IMPORTER (SMC-PRIVATE) LIMITED WITH RESPECT TO THE PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. SARDAR MACHINES IMPORTER (SMC-PRIVATE) LIMITED’S SOLE LIABILITY FOR ANY SUCH DEFECT IS LIMITED TO THE REPAIR AND REPLACEMENT OF DEFECTIVE PARTS, AND SARDAR MACHINES IMPORTER (SMC-PRIVATE) LIMITED SHALL IN NO EVENT BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES.

Please contact our Warranty Department for any claims through the following contact form.

Please include the following information in your message:

Serial number of machine
Name of Company
Contact person
Contact Number
Contact e-mail
Brief explanation for claim